Help Center

Answers to the questions we hear most often.

Getting Started

What is Mental Aspect?

Mental Aspect is a daily mental wellness practice — short reflections, guided journals, breathing, and gentle check-ins that help you build a calmer, steadier mind.

How do I begin?

Open the app, complete a brief onboarding, then choose a first check-in or practice from the home screen. A few quiet minutes a day is enough.

Account

Do I need an account?

You can use Mental Aspect without an account. Signing in with email, Apple, or Google lets you sync your journal and settings across devices.

How do I reset my password?

On the sign-in screen tap 'Forgot password' and enter your email. We'll send you a reset link.

How do I delete my account?

Email support@mentalaspect.net from your account address and we'll erase your data within 30 days.

Subscriptions

What does Premium unlock?

The full library of practices, AI-guided reflections, advanced trends, and unlimited journal insights.

How does the free trial work?

Premium starts with a 7-day free trial. You won't be charged until the trial ends and you can cancel anytime from your app store subscription settings.

How do I cancel or manage my subscription?

Open Profile → Subscription → Manage subscription. This opens your Apple or Google subscription settings where you can change plan or cancel.

I paid but Premium isn't active.

Open Profile → Subscription → Restore purchases while signed in with the account that made the purchase.

Journaling

Where are my entries stored?

Entries are saved on your device and, if signed in, synced to your private cloud account. You can export everything at any time.

Can I edit or delete an entry?

Yes — open History, tap the entry, and use the edit or delete controls.

AI Insights

How are insights generated?

After you write a reflection, the app sends the entry text to a language model that returns a short, warm summary. Insights are cached with your entry so they don't regenerate on every view.

Is my journal used to train AI?

No. Your entries are sent for a single response and are not used to train third-party models.

Troubleshooting

The app feels slow or won't load.

Close and reopen the app. If it persists, sign out and back in, or reinstall. Your cloud data will restore on next sign-in.

Notifications aren't arriving.

Check that notifications are enabled in your device settings for Mental Aspect, and that reminders are turned on in Profile → Notifications.

Still need help?

Email support and we'll get back to you.

support@mentalaspect.net